Privacy Policy

1. Introduction

Welcome to Travafa ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our website and in using our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our mobile application.

By using Travafa, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Use our AI trip planning features
• Contact us for support
• Subscribe to our newsletter
• Participate in surveys or promotions

This information may include:

• Name and contact information (email address, phone number)
• Profile information and preferences
• Travel history and saved destinations
• Payment information (processed securely through third-party providers)

2.2 Automatically Collected Information

When you use Travafa, we automatically collect certain information about your device and usage patterns:

• Device information (type, operating system, unique identifiers)
• IP address and location data
• Browser type and version
• Usage data (pages visited, features used, time spent)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for various purposes:

• To provide, maintain, and improve our services
• To personalize your experience and deliver relevant content
• To process transactions and send related information
• To send you updates, newsletters, and promotional materials (with your consent)
• To respond to your inquiries and provide customer support
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations and enforce our terms
• To analyze usage patterns and improve our AI trip planning features

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party service providers who perform services on our behalf (e.g., hosting, analytics, payment processing)
• Business Transfers: In connection with any merger, sale, or acquisition of our business
• Legal Requirements: When required by law or to protect our rights and safety
• With Your Consent: When you explicitly authorize us to share your information

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Opt-out: Unsubscribe from marketing communications
• Data Portability: Request a copy of your data in a portable format

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our services, you consent to the transfer of your information to these facilities.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: